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A new way to understand serious events 

Despite thorough investigations, serious events and fatalities continue to occur. Most investigations focus on what was missing: procedures not followed, controls not in place. But this approach often overlooks how the event unfolded. This paper explores how the reasoning behind investigations can limit learning and how adjusting that reasoning can lead to stronger prevention. It explains what's missing in traditional investigations and offers a clearer path to real learning.

What you'll learn

Worker with gears in the background.

The difference between gap-based and causal-based reasoning

Magnifying glass with hand

How investigation logic influences learning and outcomes

Group of employees

The role of sponsors and leaders in shaping investigation quality

Papers with check mark

How causal reasoning supports more effective corrective actions

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Discover how shifting your reasoning can lead to better investigations and safer outcomes.

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