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Turning incidents into insight

When something nearly causes serious harm, it still carries lessons. These “near-miss” events often share the same root causes as the worst accidents but offer a chance to prevent them before someone is hurt. 

 

The Potentially Serious Incidents (PSI) program gives you the tools to spot those events and use them to strengthen your safety systems.

What you can do with these resources?

  • Identify events that had the potential for serious harm
  • Improve how incidents and near-misses are reported
  • Strengthen investigation and learning processes
  • Shift from tracking incidents to learning from precursors
  • Support proactive risk management across your organization

 

Who is this program for? 

  • Safety and HSE leads who oversee systems and incident investigations

  • Supervisors and field leads who want to bring stronger awareness of near-misses to their crews

  • Companies that want to shift from just tracking incidents to learning from events that almost led to serious harm

What's included?

A guideline to help you recognize what qualifies as a potentially serious incident.

 

How to use these resources

Group of employees
Spread the word

Share the guideline with your leadership and safety team so everyone uses the same definition of “potentially serious.”

Worker and gears
Use the decision tree

Use the decision tree during incident review or near‐miss debriefs to determine if the event qualifies as a PSI.

Manager and employee
Lead crew discussions

 Use the toolbox talk to bring awareness of what can go wrong and what changed the outcome.

Person with data set
Turn data into action

Use the data reports to support investment in prevention, ask “what if a worse outcome had happened?” and adjust controls accordingly.

Get started

Get the guideline, decision tree, presentation materials and trend data to help your company move from reacting to what went wrong to proactively learning from what almost went wrong.

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